FAQ’s

What do I bring each day to Little Learning School?

We provide everything to meet your child’s daily needs, including meals, sunscreen and other necessary items. Other items you will need to provide is a spare set of clothes, child’s bottles, nappies, nappy cream, formula and child’s comforters for rest time.

What meals does Little Learning School provide?

We provide several meals per day that are prepared by an onsite cook. Meals include:
Morning tea, Lunch, Afternoon tea, Late afternoon tea. To read more, please visit Our Meals page.

What if I have a question to ask, want to give feedback or have a Centre grievance?

The Director is the person you will need to speak with about any questions you have regarding the centre. If the question is about your child, make sure you also ask your child’s trained teacher.

If you have a grievance about the centre and want to keep this confidential please read over our grievance policy and complete the grievance form available at the centre. The Little Learning School, Area Manager will respond as soon as possible to your grievance.

A meeting will be arranged to resolve any potential issues at the most appropriate time for both.

Are Little Learning School Centres Assessed and Rated against the National Quality Standard?

Yes, all Little Learning School centres meet all the quality areas within the National Quality Standards (NQS) and have several centres that have been given the overall highest rating of Exceeding the NQS.

The National Quality Standard is a key aspect of the National Quality Framework (NQF) and sets a national benchmark for early childhood education and care, and outside of school hours care services in Australia.

To ensure children enjoy the best possible conditions in their early educational and developmental years, the NQS promotes continuous improvement in quality.

Do I get Child Care Benefit if I attend Little Learning School?

Little Learning School are an approved child care service, which means that all families using our service are eligible to apply for the Child Care Benefit (CCB). The Family Assistance Office (FAO) through Centrelink administers this benefit.

Are the centers open on a Public Holidays and if my child day falls on a public holiday do I need to pay?

The Centre is closed on Public Holidays and Child Care Benefit covers you for public holidays. You are still required to pay fees for Public Holidays.

Am I able to visit your centre before joining a waitlist or enrolling my child?

Yes. You are just required to make an appointment with our Support Officer on 1300 255 555

Am I required to pay a waitlist fee and what does the waitlist fee cover?

Yes, there is a fee of $85 to join the waitlist and it covers the time and admin in monitoring the waitlist, liaising with families, your 5 day per week access to the Support Officer, and ensuring that you hold a priority place on the waitlist.

Our waitlist families may also receive exclusive offers, invitations, free tickets to events, Open Day invites and more.

Will the waitlist fee be refunded if I do not get offered a position?

No, it is non-refundable as there is significant administration and time that goes towards maintaining our waitlist. The Support officer is constantly working on keeping the waitlist up-to-date and working on your behalf in obtaining a position.